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Customer Service

For after sales service inquiries regarding repairs, overhauls, or other maintenance requirements, please visit www.GrandSeikoServiceUSA.com.

For inquiries regarding your Boutique Online order, please use the form below or contact us by phone by calling  888-300-8463
The Grand Seiko Service Studio
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We're Updating: Shipping Delays
While we’re updating our system, all orders placed between March 28 and April 5 will not ship until after April 5. Thank you for your patience and understanding.